Frequently Asked Questions and Information

HOURS OF OPERATION:
Regular Office Hours are 9:00 AM - 5:00 PM (CST) Monday through Friday.

SHIPPING:
This site calculates shipments based on UPS rates.
Your credit card will not be charged until actual shipping is calculated.
We do our best to evaluate the most efficient way to ship your package.

RETURN POLICY:

• All items returned must have prior approval
• Must be in NEW condition
• Items must be carefully re-packed in the ORIGINAL PACKAGING.
• We ask that you please inspect your merchandise for any defects immediately upon receipt.
• Must be returned withing 10 business days of original shipment date.
• Please send all returns to the address below.

  Taylor-USA
  1232 - 39th Street
  Des Moines, IA 50311